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FAQ'S
ORDERS
No, we are unable to cancel any orders once you have completed checkout and paid for your order. Please ensure you are happy with your order before proceeding to check out.
No, once you have completed checkout, we are unable to amend your order. Please make sure you double-check all products and quantities ahead of completing your order.
No, we are unable to amend your billing address once your order is placed. You must check that the information you have entered at checkout is correct ahead of placing your order.
Unfortunately, we cannot amend any orders once you have completed checkout, so we can’t add any promotional code for you. Please ensure you have added any promotional codes ahead of completing checking out.
Please check your basket hasn’t got any items that can’t be shipped to your region. If you have checked this and still can’t checkout then please contact us at jeanne-nu@hotmail.com.